Captain Southwest Airlines flight attendants and crew went above and beyond to help a passenger retrieve their cellphone that was left behind.
The short video clip , posted by the Dallas-based airline, shows a pilot reaching out from the cockpit window to take a phone from a ramp worker. This happened after the plane had left Long Beach Airport in California.
“The Captain suggested immediately that the ramp agents be brought up to him to retrieve the phone. Fox 6 reported that the rest of the incident was recorded on video.
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The device had been left behind by the owner before boarding. A passenger on another flight spotted the phone and alerted the ground staff.
Quickly, the gate agents sprung into action.
“They quickly passed it to our Ramp Agents who jumped it up the Captain to get it back for the Customer,” said the airline in a Facebook posting.
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On Wednesday, October 6, 2021, a Southwest Airlines jetliner is seen at a gate on Denver International Airport’s C concourse. (AP Photo/David Zalubowski)
This video was uploaded on Sunday, Nov. 13, World Kindness Day. It is an international holiday that was established in 1998 to encourage kindness around the globe.
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“We are grateful for the kindness of our employees in helping a fellow passenger. “We are thankful to our team for helping passengers often!” said the spokesperson.
